Please click the subject area box for which you would like more information.
Evaluate the workplace
Talking to people to find concerns. Looking through the organisation for what is working well, the positives. Identifying the tensions, contradictions, hot issues. Reviewing what has worked and why, what learning has emerged for the organisation and the individuals so far. Creating the learning organisation.
Identify development and training needs of people
Undertaking analysis of people in the organisation to identify their development needs to enable them to support the organisation. e.g. skills assessments and audits. There may be cultural issues to work with or preconceptions. This is about using your own people as a resource to clarify their needs, thereby adding understanding about the what and how of the changes which need to be managed.
Design developmental and training solutions
This could be the development of a range of solutions, including performance management programmes, performance reviews, management behavioural skills training, managing change, customer products training, product management or project management training.
Implement development solutions, deliver training
Delivering the solutions and implementing the change.
An impartial analysis of your business to identify the underlying causes of problems. In large and complex organisations, they are not always apparent. This is about making sure you fully understand the issues before trying to fix them. Working with system/organisational limitations.
Design and plan organisational interventions & solutions
Developing the solutions needed to improve your organisation. These could typically be about business strategies, processes, systems, quality management, stakeholder management, e-commerce or customer service. Understanding the potential barriers and developing a change management programme. Determining the appropriate behaviour and style for your organisation.
Implement organisational solutions
Managing the implementation, working with all stakeholder groups, seeing it through and making it work.
